Shipping with USPS (Endicia)

This article reviews the features and services available when shipping Endicia orders through SmartParcel, as well as how to connect an Endicia carrier account to SmartParcel.

Skip Ahead: Use the following links to skip to the relevant guidelines below.

• Supported features
• Supported services
• Connection guidelines
• Troubleshooting

Supported features

*USPS does not support Signature confirmation, Adult Signature confirmation, or label reference fields for shipments to international addresses.

**Please note creating labels that are charged on carrier acceptance is not supported directly for Endicia—you may only use this feature with Endicia accounts offered through Stamps.com.

Supported services

The ship services listed below are available when shipping Endicia orders in 3PL Warehouse Manager. Please note that these service names may vary slightly from their official carrier labels.

Connection guidelines

Before you can start shipping orders through Endicia, you must first connect your Endicia account to SmartParcel from the Small Parcel Settings page.

Once you connect a customer's Endicia account to SmartParcel, you cannot use your primary warehouse account for that customer when shipping with Endicia.

1. Navigate to the Small Parcel space, then select Settings and choose a customer from the drop-down menu.
   
2. In the Carrier Accounts section, click Create.
   
3. Using the drop-down menus, specify whether you are setting up a 'Warehouse Account' or 'Customer Account', select the relevant warehouse or customer, choose Endicia, then click Next.
4. Enter the 'Endicia Account' number, then enter the 'Passphrase' for the Endicia account.
    For more information on your passphrase, see About Pass Phrases and Internet Passwords.
5. For 'Nickname', enter a descriptive name to identify the account.
6. Click Connect to receive a confirmation message.

Once connected, the carrier account is instantly set up, and your warehouse can start shipping against the account. Note: If this carrier account is registered in a country that is different from where your 3PL account is located (defined under Admin > Manage Company Info), you must first reach out to Support so they can update this carrier account's home country before you can begin shipping with the account.

 We recommend printing 1–2 test shipping labels at least one business day in advance of needing to print labels for active shipments.

If you plan on connecting multiple accounts for a single carrier, please see Connecting Multiple Accounts for the Same Carrier before repeating Steps 1–6 above.

Troubleshooting

Why am I getting an error "full name is required when creating international labels using Stamps or Endicia"? The USPS require a legitimate first and last name for the ship-from and ship-to recipients of an international shipment. To successfully process your label request, you must enter a valid first and last name in the contact details for the ship-to information and contact 3PL Central Support to update your ship-from information if needed.

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