If you're using printing labels through SmartParcel, you can utilize "combo labels" for your single-package orders. Combo labels allow you to combine your shipping label and packing slip in a single document.
This article reviews how to print combo labels when shipping with SmartParcel.
Before you can get started, combo labels require you to have two things:
- All orders fully packed prior to printing labels
- A custom report template uploaded via Reports > Customize—if you don't already have a custom report template for combo labels, please see Customizing Reports to get started
Using Legacy SmartParcel
- Navigate to Orders > Find Orders, then open one or more single-package orders with SmartParcel.
- Select PDF as the 'Label Format', then select the combo label template from the drop-down menu.
- If using standard processing, click Print to print the combo label and you're finished. If using high-volume processing, continue with the following steps.
- Click the selection box next to Process High Volume, enter a 'Batch Name' to identify the label batch, then click Print.
- Return to the Find Orders page, then click SmartParcel > Print HVP Batches.
- Confirm that the status of the label batch is 'Complete', then click Close.
- In Find Orders, click Refresh to reload the Find Orders grid content.
- Confirm that the shipment data (Tracking Number and Small Parcel Ship Date) has been recorded for all orders in the batch. This can take a few minutes after the order batch is 'Complete'.
If some orders do not automatically get shipment data, open SmartParcel > Print HVP Batches, select the relevant batch, then click Update to manually update the orders.
- Select the relevant order(s) from the grid, then click SmartParcel > Reprint Shipping Label.
- Select the combo label template from the drop-down menu, then click Generate to send the labels to your printer.
Because reprinting labels is not a batch process, it cannot support hundreds of labels at a time. You may need to break the HVP batch up into smaller order sets to prevent the reprint process from timing out.
Using the Small Parcel Space (BETA)
Standard processing
- Navigate to the Small Parcel Space, select one or more single-package orders from the grid, then click Pack and Ship.
- Select Standard for 'Process As', PDF for 'Label Format', and the appropriate combo label template from the 'Label Template' drop-down list.
- Click Ship (or Pack and Ship if utilizing SmartPack) to print the combo label.
High-volume processing
- Navigate to the Small Parcel Space, select one or more single-package orders from the grid, then click Pack and Ship.
- Select High Volume for 'Process As' and Custom Label (PNG) for 'Label Reprint Format'.
- Enter a 'Batch Name' if needed, then click Ship (or Pack and Ship if utilizing SmartPack).
- On the Small Parcel homepage, select Manage > Print HVP Batches.
- Confirm that the status of the label batch is 'Complete', then click Close to return to the Small Parcel homepage.
- Click the Refresh button to reload the grid content.
- Confirm that the shipment data (Tracking Number and Small Parcel Ship Date) has been recorded for all orders in the batch. This can take a few minutes after the order batch is 'Complete'.
If some orders do not automatically get shipment data, open Manage > Print HVP Batches, select the relevant batch, then click Update to manually update the orders.
- Select the relevant order(s) from the grid, then click Manage > Reprint Labels.
- Select the combo label template from the drop-down list, then click Generate to send the labels to your printer.
Because reprinting labels is not a batch process, it cannot support hundreds of labels at a time. You may need to break the HVP batch up into smaller order sets to prevent the reprint process from timing out.
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