External systems are typically configured to block traffic from unknown origins as a way to help boost data security and avoid malicious web traffic. To identify safe sources, you must add specific IP addresses to your platform's "whitelist"—this alerts the platform's firewalls that all traffic coming from these IP addresses is coming from a trusted source.
Current IP addresses
If your external platform is reliant on whitelisting for API or EDI connectivity, you must add the following address range to your platform's whitelist to send and receive 3PL Warehouse Manager data.
Important! By the end of September, 3PL Central is migrating our cloud hosting services from RackSpace to Amazon Web Services. This means that some of our IP addresses are changing, and you must update your whitelist prior to the migration. Read more below.
New IP addresses
3PL Central is migrating our cloud hosting services from RackSpace to Amazon Web Services by the end of September, which means that some of our IP addresses are changing and you'll need to update the relevant whitelists.
This address change does not currently apply to whitelisting for customer notifies or FTP URLs. You only need to update your whitelist if the following applies:
- Your customer has whitelisted us for their WooCommerce or Magento websites, or
- Your customer is hosting their own FTP or SFTP and limits background processing access to specific addresses.
If you are reliant on whitelisting and you do not add the below IP addresses to your platform's whitelist prior to the migration, the firewall will interrupt your data flow by blocking all traffic and data we attempt to send.
Please note that we do not track or log those who have requested IP addresses to whitelist us, so 3PL Central is unable to advise if you or your customers are reliant on whitelisting. If you need further assistance, we recommend that you reach out to either your IT department or the provider that hosts your API/EDI connection.