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2 comments

  • R Hudy
    What is the maximum # of allowable characters for SKU's? I have a customer that wants to update a SKU, adding one character to take the SKU from 20 to 21 characters, and getting the below error message. Is the maximum 20 characters? Is there a way around that?
    Thank you!
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  • Maddy B Snyder

    Hi R Hudy, thanks for your question! Looking at the screenshot of the error message you've provided, it seems that the SKU value you've entered is a duplicate of an existing SKU for that customer. The SKU character limit is 255 characters, and all SKU values must be unique. Hope that helps!

    Next time you run into a product issue, I recommend contacting our Technical Support team directly to ensure you get timely assistance and a quick resolution.

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