The Manage Item Images page allows you to upload images for each of your configured SKUs so that the associated thumbnail displays when adding or editing order line items. This article reviews how to upload item images.
To access this page, you must have the Item Images feature enabled for your database under Admin > Settings.
Uploaded images must be 262 x 262 pixels. If they do not meet this requirement, the system automatically scales the images accordingly. The thumbnail images shown in the grid are automatically generated from the full-sized image.
Navigate to Items > Manage Item Images in 3PL Warehouse Manager, then select a relevant customer.
If needed, click Show item filtering to refine the results that display in the grid. Enter your filter criteria, then click Refresh Grid.
You can upload item images using one of two methods:
- If you want to upload multiple images at once, click Batch Upload.
- For this option to work correctly, you must ensure the image file names match the SKUs in the system—i.e., if you select an image file named “MySKU.jpg”, the image becomes associated with SKU “MySKU” if it exists.
- Use < Ctrl > or < Shift > on your keyboard to multi-select the images.
- Once you select all the item images that you need, click Open.
- If you want to upload one image at a time, click Upload next to the appropriate SKU name and description, then double-click the associated file on your device. Repeat this for each image.
Once uploaded, you can hover over a thumbnail to see the full-sized image view on the right side of the page. This thumbnail displays each time you add or edit an order line item for this SKU.
If you need to delete an item image, click Delete in the appropriate grid row, then click OK to confirm.
Comments
3 comments
Hi Dylan Murphy, thanks for your question! The Manage Item Images page is only accessible to warehouse users, regardless of a customer user's assigned permissions, so that's why they are seeing this when they attempt to access the page. I've created a development ticket to hide this option in the system for customer users to help prevent future confusion: WMS-22398. I'll see what I can do to help get this prioritized in an upcoming release, so keep an eye out for this ticket number in future release notes!
Maddy B Snyder - thank you so much for submitting the dev ticket! Since customers have access to create items is there any way to include an item image preview under the Items page, possibly below description or at the bottom of the Items page, and that way all users could see the image, if available, but not have access to manager, unless access is granted?
Hi Dylan Murphy, happy to help! What you've described sounds like a valuable feature request—I'd recommend submitting it as a product idea.
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