UPS has partnered with the postal service to offer UPS Mail Innovations®, which offers UPS customers faster delivery times when you use qualified packaging to ship lightweight parcels and flat mail. 3PL Warehouse Manager has added these service levels under the UPS carrier options for Mail Innovations customers to use with SmartPack and SmartParcel.
This article reviews how to successfully ship using UPS Mail Innovations services.
Before you can proceed with the steps below, you must have the following completed:
- UPS Mail Innovations authorized on your UPS shipping account—contact your UPS representative to activate
- A UPS shipping account set up in 3PL Warehouse Manager with the appropriate Mail Innovations options specified—explained below
- SmartParcel enabled for your account
- Mail Innovations packaging materials configured in 3PL Warehouse Manager—explained below
- Mail Innovations service selected in your order—explained below
Step 1: Specify Mail Innovations options in carrier setup
When you connect your UPS account to SmartParcel under Admin > Manage Carrier Accounts, you must enter the following information on the carrier setup:
- Mail Innovations Endorsement: Specifies what the carrier should do in the event of non-delivery
- Mail Innovations Cost Center: Specifies the cost center associated for billing on the UPS account
- Use Consolidation Services: When checked, specifies your use of Mail Innovations
- Use Order Number On Mail Innovations Label (optional): When checked, includes relevant order number on the Mail Innovations label
If you have not connected your UPS account to SmartParcel, please see Connecting a UPS Account to SmartParcel for further guidelines.
If you have already set up your UPS account without specifying these Mail Innovations values, please contact email@example.com and let them know you need to modify your UPS account to reflect the relevant Mail Innovations values.
Step 2: Define Mail Innovations packaging materials
For each package you want to use to pack an order, you must first set them up in 3PL Warehouse Manager. The instructions to do so are as follows:
- Navigate to Orders > Packaging Options.
- Under 'Other', select Define Packaging Materials.
- Click Add.
- Enter the 'Code' you want to use for the package when selecting the service level in an order.
- Enter the 'Description' exactly as listed below (feel free to copy and paste the package names), as well as the accurate 'Length', 'Width', 'Height', and 'Weight' dimensions of the package.
- MI - BPM Flat
- MI - BPM Parcel
- MI - First Class
- MI - Irregulars (< 1 lb)
- MI - Machinables (6 to 15 oz)
- MI - Media Mail
- MI - Parcel Post (1 to 70 lbs)
- MI - Priority
- MI - Standard Flat (< 1 lb)
- MI Intl - BPM
- MI Intl - Flats
- MI Intl - Parcels
Please note that you may need to convert some measurements from fractions to decimal values.
- If you want to default your orders to this particular package option, click the selection box next to Default.
- If you have a UPC code set up, enter the 'Bar Code' for the package.
- Click Save. The new packaging material displays in the grid.
Repeat Steps 3–8 for each Mail Innovations package you wish to define.
Step 3: Select supported service level on order
Not every UPS service level is supported with UPS Mail Innovations, so you must ensure that the service level selected for an order is listed below. If one of these service levels are not selected, you will receive an error when attempting to print the shipping label:
- Mail Innovations – Priority Mail
- Economy Mail Innovations – International
- Priority Mail Innovations – International
- Mail Innovations – First Class
You can define a service level on an order by manually editing the order, uploading an order import template, or utilizing an integration.
Step 4: Pack order with Mail Innovations packaging