While we currently have a cadence of scheduling releases that require downtime on Wednesday evenings (between 20:00 and 22:00 PT), sometimes the actual date or time of release may be delayed. Moreover, if a non-urgent release or maintenance requires extended downtime that falls outside of this habitual window, we will notify you within the product at least one week in advance.
We also strive to coincide maintenance windows with our regular release schedule, and when expected maintenance time exceeds the allotted two-hour window, we conduct maintenance on the weekends to reduce potential disruptions to your operations.
Please note that all decisions are made with the intent to provide the highest quality product in the shortest time possible. Because of this, it is also important to note that, up until the time of a release, tickets may be added or removed from release notes.
We thank you for being patient and understanding!
If you find that released changes are not reflected in 3PL Warehouse Manager, you may need to restart your browser or perform a hard refresh using < Ctrl + Shift + R >. If you are experiencing the same issue in SmartScan, we recommend restarting your device.