Known Issues

This article lists all known issues related to recent feature developments or enhancements. These cases are first listed in the associated release notes and then added to this compiled list.

At the end of each quarter, resolved tickets are removed from this page.

(Fixed 10/6) WMS-17169 – Small Parcel Suite: The individual carton label-printing option is currently not working as intended for UCC labels. While we work on a fix, you can print all labels at once (enable the 'Auto-print labels' option in the Pack and Ship dialog) as a workaround.

WMS-17844 – Small Parcel Suite: We are aware of an issue that occurs when rate shopping for a FedEx One Rate package, in which SmartParcel is failing to send package information to our label provider ShipEngine. If this issue is impacting your operations, please contact Technical Support to help get this fix prioritized.

(Fixed 10/6) WMS-18501 – SmartScan: After connecting to a printer and returning to the Print settings, the current printer information does not display, even though the printer is attached and functioning properly.

WMS-19359 – SmartScan Receipts: We are aware of an issue that occurs when auto-printing MU labels from SmartScan, in which the application prints the MU label each time you identify a new item on the MU rather than only printing it once you identify the first item on the MU.

WMS-19363 – SmartScan Receipts: We are aware of an issue that occurs when splitting a movable unit, in which the application only prints the first MU label if you have auto-printing enabled.

Back to top