Known Issues

This article lists all known issues related to recent feature developments or enhancements. These cases are first listed in the associated release notes and then added to this compiled list.

At the end of each quarter, resolved tickets are removed from this page.

WMS-16228 – SmartScan: We are aware of an issue that occurs if you do not select a customer prior to scanning a barcode definition, in which the value is not parsed correctly.

(Fixed 5/26) WMS-17256 – Manage Items: We are aware of an issue that occurs when batch-updating items, in which it is possible to assign the same primary UPC to multiple items for the same customer. SKUs and UPCs must be unique for a given customer.

(Fixed 6/16) WMS-17465 – Event Notifications: We are aware that the new email model for event notifications currently uses the Company Name defined under Admin > Manage Company Info as the sender name for notifications if you do not have a "Sent From" Name specified under Admin > Settings. However, if you do not have a "Sent From" Name specified in your 3PL settings, the expected system behavior is to send notifications without a designated sender name.

WMS-17483 – Packing Slips: We are aware that custom packing slips are not currently supporting image URLs defined under Customers > Packing Slip Templates.

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