Carriers sometimes require shippers to provide drivers with a manifest, which is a document that contains a list of packages that are being picked up by the driver. This allows the driver to scan a single document when picking up packages rather than having to scan every package individually, as well as helps carriers keep better track of what was picked up on a given day from your facility.
Please note that UPS and FedEx orders are automatically manifested in SmartParcel, so attempting to create an End of Day Request for orders shipped via UPS or FedEx will result in an error. Some carriers that may require a manifest include DHL eCommerce, USPS (when shipping over 100 packages in a single pick-up), and Canada Post.
To create a manifest, navigate to Orders > Find Orders. Select all orders with a tracking number that you wish to manifest from the grid, using < Ctrl > or < Shift > to multi-select, then click SmartParcel > End of Day Request > Create End of Day Request.
You will receive a confirmation message that the manifest is in progress, then a success message will appear once the manifest complete. Once complete, the 'End of Day Request' grid column will populate with a date and your browser will generate a PDF file to download.
Once you create your manifest, you will have the option to reprint on the Find Orders page under SmartParcel > End of Day Request > Reprint End of Day Request. Reprinting may be necessary if the PDF file does not generate on your first attempt—e.g., you may have a pop-up blocker enabled for your browser or your printer may have run out of paper.